Shipping policy

We currently ship within the European Union.
For other destinations, please contact us at hola@peralbabrand.com before placing your order.

Orders are prepared within 1–3 business days.

During launches, pre-orders, or high-demand periods, processing times may be extended. If so, we will inform you accordingly.

Delivery times are estimates and may vary depending on location and courier.

Shipping rates are calculated at checkout.

We may occasionally offer complimentary shipping, which will be clearly indicated.

Some products may be available as pre-order.

In these cases, estimated shipping timelines will be clearly stated on the product page.
By placing a pre-order, you accept these delivery terms.

Once your order has been dispatched, you will receive a tracking link via email.

Until your order is delivered, it remains our responsibility.

If your package is lost or arrives damaged, please contact us at [email] and we will resolve the issue.

Please ensure your shipping information is correct.

If an order is returned due to incorrect or incomplete details, additional shipping fees may apply.

Orders within the EU are not subject to customs duties.

For shipments outside the EU

any import taxes or duties are the responsibility of the customer.

In accordance with EU consumer law:

For any questions, please contact us at:
hola@peralbabrand.com

Language